Question&Answers
Heck Teak Outdoor Dining Set - Series 6478
Q: What is the seat Height & Weight Capacity of the chair?
A: About 16 inches / 250 lbs.
Q: Are the chairs stackable ?
A: Yes, they're stackable.
Q: How long is the table fully extended?
A: Extendable Table-KD - 72"D x 39.4"W x 30.3"H (Extend size: 95.7"D x 39.4"W x 30.3"H)
Nofi Aluminum Outdoor Conversation Set - Series 3801
Q: What is the color of the cushion?
A: It's gray I see, the description say it's gray too.
Q: What is the tabletop material?
A: Tabletop made of imitation wood.
Borromeo Outdoor Patio Furniture Set - Series 2054
Q: Is this sofa set weather-resistant?
A: Yes, it's made with powder-coated aluminum, rope, and Olefin fabric—perfect for outdoor use.
Q: Are the cushions removable and washable??
A: Yes, cushion covers are removable and can be hand or machine washed.
Q: What is the coffee table made of?
A: It features a natural teak wood top—durable and stylish.
Q: Does it require assembly?
A: Minimal assembly required. Most parts come pre-installed.
More Question
Q: Do you offer white-glove delivery, inside placement or assembly?
A: Our delivery service is to your doorstep only. We do not offer white-glove delivery, inside placement, room-of-choice delivery, or furniture assembly or installation, including as paid upgrades. Please arrange any assistance you need to move the furniture inside and assemble it after delivery.
Q: Are assembly instructions included, and can I get a guide before purchasing?
A: Our furniture is designed for straightforward self-assembly, and assembly instructions are included with your furniture. An electronic guide may not be available on every product page. If you cannot locate the included instructions, need clarification, or would like the guide before purchasing, email cs@higoldonline.com with the product name, link or SKU. Our customer service team can send the relevant guide. This guidance does not include on-site assembly or installation.
Q: How to repair the outdoor painted metal surface?
A: Video Link: https://youtu.be/Lne13Q0Y6Co
​​
Q: How to maintain teak furniture?
A: Video Link: https://youtu.be/dI1jObggnDk
​​
Q: How to clean outdoor cushion covers?
A: Video Link: https://youtu.be/Ot2MhxEMr-Y